Terms of Service

1. Acceptance of Terms

By accessing this website, submitting a partnership application, or executing a Statement of Work with Horizon Consumer Intel LLC (“Horizon,” “we,” “the Company”), you (“Partner” or “you”) agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. Description of the Service

Horizon provides enterprise-grade Hardware-as-a-Service (HaaS): dedicated, physically isolated enterprise workstations paired with secure broadband routing, deployed as single-tenant infrastructure for B2B commercial operations teams. Each Partner is provisioned a dedicated workstation environment; Horizon does not provide shared, virtualized, or co-tenanted infrastructure.

The service is delivered exclusively to verified business counterparties. Consumer use is not offered and is contractually prohibited.

3. Eligibility & Account Responsibility

To use the platform, you must:

• Be a duly organized legal entity (corporation, LLC, partnership, or equivalent).
• Complete our KYB/AML onboarding process and provide accurate beneficial-ownership disclosure.
• Designate authorized representatives with the authority to bind the entity to these Terms and any executed SOW.
• Maintain the confidentiality of all access credentials, workstation session tokens, and routing configurations issued to you.

You are responsible for all activity that occurs under your credentials, regardless of whether such activity was authorized by you.

4. Use Restrictions

You agree not to use the Horizon platform, or any infrastructure provisioned through it, for any activity that:

• Violates any applicable law, regulation, or third-party right.
• Involves fraud, misrepresentation, or unauthorized access to third-party systems.
• Attempts to circumvent, probe, or compromise the single-tenant isolation guarantees provided by the platform.
• Interferes with, disrupts, or attempts to gain unauthorized access to other Partners’ workstation environments.
• Reverse-engineers, decompiles, or attempts to extract source code from any component of the platform.

Horizon may suspend or terminate access immediately for any breach of this Section, with human review conducted within one (1) business day.

5. Service Availability

Horizon targets a 99.9% platform availability across the dedicated infrastructure stack. Service Level Agreements, including credit remedies for failure to meet availability targets, are defined in the executed Master Services Agreement and applicable Statements of Work. Scheduled maintenance windows are communicated in advance via your account manager.

6. Fees & Payment

Fees for hardware provisioning, secure routing, and ongoing support are documented up-front in the executed Statement of Work. There are no hidden fees, surprise deductions, or variable add-ons. Invoices are issued on the schedule defined in your SOW and are payable in accordance with the agreed payment terms.

7. Confidentiality

Each party agrees to protect the other party’s confidential information using at least the same degree of care it uses to protect its own confidential information of like importance, and in no event less than reasonable care. Confidentiality obligations survive termination of the engagement for a period of five (5) years.

8. Data Protection

Horizon processes Partner data solely as a data processor on the Partner’s documented instructions. Encryption, residency, retention, and sub-processor obligations are governed by the executed Data Processing Addendum. For our public-facing privacy practices, see our Privacy Policy.

9. Warranties & Disclaimers

Except as expressly stated in the executed Master Services Agreement, the platform and all related infrastructure are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by applicable law, Horizon disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Horizon does not warrant that the platform will be uninterrupted, error-free, or free from harmful components, except as expressly stated in the Service Level Agreement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, or business opportunities. The aggregate liability of either party for all claims arising under or in connection with the engagement shall not exceed the fees paid by the Partner to Horizon during the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

Each party shall indemnify, defend, and hold harmless the other party from and against third-party claims arising out of (a) the indemnifying party’s breach of these Terms, (b) the indemnifying party’s violation of applicable law, or (c) the indemnifying party’s negligent or willful misconduct, subject to the limitations set forth in Section 10.

12. Termination

Either party may terminate the engagement for convenience at the end of the then-current SOW term upon thirty (30) days’ written notice. Either party may terminate for cause upon material breach that remains uncured for fifteen (15) days after written notice. Upon termination, Horizon will deactivate Partner credentials and, on request, return or delete Partner data in accordance with the DPA.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles. Venue for any dispute rests exclusively in the state and federal courts located in Sheridan County, Wyoming, unless the parties agree in writing to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The UN Convention on Contracts for the International Sale of Goods is expressly disclaimed.

14. Assignment

Neither party may assign these Terms without the other party’s prior written consent, except that Horizon may assign to a successor-in-interest in connection with a merger, reorganization, or sale of substantially all assets, provided the successor assumes all obligations in writing.

15. Severability & Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. These Terms, together with the executed MSA, all SOWs, the DPA, and any executed amendments, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to its subject matter.

16. Changes to These Terms

Horizon may update these Terms from time to time. Material changes will be announced by posting a prominent notice on this page along with an updated effective date. Continued use of the platform after a change constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms should be directed to:

Horizon Consumer Intel LLC
75 E 3rd St, Sheridan, WY 82801
Email: support@consumerhorizon.com